Terms of Service

Last updated: February 20, 2026

1. Acceptance of Terms

By accessing and using the SegmentHub website, products, and services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Service

SegmentHub provides a Customer Data Platform (CDP) and Data Management Platform (DMP) that allows businesses to aggregate, analyze, and act upon customer data. The specific features and limitations of your access will depend on your subscription plan.

3. User Registration and Security

To use certain features of the Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information.
  • Maintain the security and confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.

4. Data Privacy and Compliance

As a user of SegmentHub, you are solely responsible for ensuring that your use of the Services complies with all applicable data protection and privacy laws (such as GDPR, CCPA, etc.). You represent and warrant that you have obtained all necessary consents and rights to collect, process, and store the customer data you input into SegmentHub.

For more details on how SegmentHub itself handles data, please review our Privacy Policy.

5. Acceptable Use Policy

You agree not to use the Services to:

  • Upload, post, or transmit any data that is unlawful, harmful, threatening, abusive, or otherwise objectionable.
  • Infringe upon the intellectual property rights or privacy rights of any third party.
  • Attempt to gain unauthorized access to any portion of the Services or any connected systems or networks.
  • Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature.
  • Use the Services for any illegal or unauthorized purpose.

6. Intellectual Property Rights

All content, features, and functionality available through the Services—including but not limited to design, text, graphics, software, and the SegmentHub logo—are the exclusive property of SegmentHub and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the data you upload or process using SegmentHub. We do not claim ownership over your proprietary customer data.

7. Limitation of Liability

In no event shall SegmentHub, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use the Services.
  2. Any conduct or content of any third party on the Services.
  3. Any content obtained from the Services.
  4. Unauthorized access, use or alteration of your transmissions or content.

8. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact support for formal account closure.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Nisbetiye mah. Gazi Gucnar sok. No:4/5, 34340 Besiktas/Istanbul, Turkiye